Raphael Amofa-Baah I’m, a highly qualified and seasoned IT specialist with more than 25 years of expertise. I started working in the User Support Division of the UITS in 2016. Providing support to the university community. My proficiency with a wide range of computer systems, software programs, and networking protocols enables me to troubleshoot and fix technical problems fast. In addition, I have the patience and empathy to explain complicated technical concepts in a way that easy users can grasp.

In addition to having a strong track record of producing high-quality outcomes and customer satisfaction, I am dedicated to providing exceptional customer service and am always prepared to go above and beyond to make sure that customers are happy. I have a bachelor's degree in information technology and have obtained technical certifications in this area.