Work with cases in Dynamics 365 Customer Service -2024

Technical Support Fundamentals, Coursera - 2020

The Bits and Bytes of Computer Networking, Coursera - 2020

Computer Networking - Local Area Networks and the OSI Model, Alison 2016

Workplace Safety and Health, Alison - 2015

Workstation Ergonomics, Alison - 2015

Certified Customer Service Professional (CCSP), Alison - 2014

Effective Communication Techniques for Teachers, Alison -2014