Hello, I am Delase Josephine Adom, a Senior ICT Assistant at KNUST's University Information Technology Services (UITS), specializing in User Support Services. In my role, I take pride in delivering comprehensive software support for KNUST's intricate systems and services, catering to the needs of both esteemed staff and dedicated students. My core competency lies in resolving complex software and system issues, ensuring the uninterrupted functionality of KNUST's digital infrastructure for users. I am committed to facilitating a seamless and efficient technological experience for the KNUST community, offering timely solutions and contributing to the university's mission of excellence in education and research.